Skip to content

Office Hours: Monday - Friday 8am - 5pm | Phone: 336.859.2553 | After Hours Emergency: 336.859.2553

Handy Sanitary District

Handy Sanitary District

Handy Sanitary Water and Sewer Serving parts of Davidson, Montgomery, and Randolph Counties

  • Home
    • Pay Bill
      • Pay Online
    • Links
    • History
  • Government
    • District Boundary Map
  • Contact
    • Report a Leak
  • Administrative
    • Policies and Ordinances
    • Forms
    • Employment
  • Water
    • Service Area Map
    • Water Use Tips
    • Water Quality Reports
  • Wastewater
    • Do’s and Dont’s
  • Home
  • Administrative

Administrative

The administrative department is responsible for the management of the District, in addition to providing financial, billing, and customer services for all water and wastewater customers.
The responsibilities of management include overseeing daily operations through developing and implementing policies, administering personnel programs, and preparing for, conducting, and assisting with monthly Board meetings. Responsibilities relative to finance include maintaining accounts payable and payroll, performing internal audits and assisting with external audits, preparing and submitting required reports, and monitoring the budget.

The billing and customer service duties include developing monthly bills, processing adjustments, preparing necessary reports, maintaining customer accounts, posting payment, preparing work orders, addressing customer inquiries and complaints, and assisting with bulk mailings.

“This institution is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Complaint Form, found online at http://www.ascr.usda.gov/complaint filing cust.html, or at any USDA office, or call (866)-632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at US Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, SW, Washington DC 20250-9410, by fax (202)-690-7442 or email at program.intake@usda.gov “.

Click for Online Bill Pay
Handy Sanitary District
PO Box 987
17403 S. NC Hwy 109
Denton, NC 27239
Office: 336.859.2553 - Fax: 336.859.3504
Office Hours: Monday - Friday 8am-5pm
Emergency After Hours: 336.859.2553
* Please use our drive-up window or night drop. Payments can also be mailed and made online. Office appointments are available upon request.

Handy Sanitary Forms

Board Meeting Schedule
“Board meetings are the third Tuesday of the month at 4pm”
July 21, 2026
August 18, 2026
September 22, 2026
October 20, 2026
November 17, 2026
December 15, 2026
Join us on Facebook
  • Home
  • Government
  • Contact
  • Administrative
  • Water
  • Wastewater

Copyright © 2026 Handy Sanitary District.