Do’s and Dont’s – Handy Sanitary District

Using Your Wastewater System. . .

The grinder tank and pump system takes wastewater from your toilet, sink, shower, bath, dishwasher, and washing machine and conveys it to the District’s wastewater collection system.
Failure to comply with the following will result in repair charges to the customer.

1) To avoid blockages and damage to your grinder pump/tank, the following items should NOT be placed into your system by washing them down the drains, garbage disposals, or toilets:
Glass
Metal
Gravel, sand (including aquarium stone)
Coffee grinds
Seafood or Egg shells
Socks, rags, or cloths
Plastic or Rubber (toys, utensils, condoms, gloves, etc)
Sanitary napkins, tampon dispensers, or tampons
Diapers (including disposable) and Wipes
Candle wax
Kitty litter
Explosives
Flammable materials
Lubricating oil, grease, or cooking oil
Paint or paint thinner
Strong chemicals
Gasoline or diesel products
Any non- biodegradable wipes or other non- biodegradable products

2) It is against the law (NC General Statutes) to plumb the items below into your system.
Stormwater/downspout runoff
Sump pump discharge
Water softner backwash
Air purification/dehumidifier discharge
Condensation line discharge
Outdoor pool/jacuzzi drainage

3) For accessibility purposes, and to avoid damaging the tank lid located on your property:
Do not walk on, cover, or place objects on top of the lid
Do not block the vent
Keep plant growth and other landscaping at least 2-3 feet from the lid
No permanent structures within 6 feet of the outside edges of the lid
If any digging is planned anywhere on your property, contact NC ONE CALL (1-800-632-4949 or 811 from your cell) for location/verification of underground utilities.

4) To avoid damaging the pump control panel, and more importantly, for your safety, do not open the door of the pump control panel for any reason. If an alarm sounds, it can be turned off by pressing the silence button (push button encased with rubber), located on the outside face, bottom right side of the pump control panel. The alarm light will remain on.

5) The pump control panel and the disconnect switch (on the 4×4 post) must be accessible at all times to allow a District technician to interrupt power to the E-One panel for the purpose of repairing the grinder system as necessary.

If an alarm sounds, you see an overflow, or you notice any out of the ordinary occurrences related to the operation of your wastewater system, contact Handy Sanitary District by calling (336)-859-2553. If you call after regular business hours, the phone message will direct you to our 24 hour on-call personnel.