Handy Sanitary Wastewater Do's and Dont's
Using Your Wastewater System
The grinder tank and pump system takes wastewater from your toilet, sink,
shower, bath, dishwasher, and washing machine and conveys it to the District’s
wastewater collection system.
Failure to comply with the following will result in repair charges to
the customer.
1) To avoid blockages and damage to your grinder pump/tank, the following items should NOT be placed into your system by washing them down the drains, garbage disposals, or toilets:
- Glass
- Metal
- Gravel, sand (including aquarium stone)
- Coffee grinds
- Seafood or Egg shells
- Socks, rags, or cloths
- Plastic or Rubber (toys, utensils, condoms, gloves, etc)
- Sanitary napkins, tampon dispensers, or tampons
- Diapers (including disposable) and Wipes
- Candle wax
- Kitty litter
- Explosives
- Flammable materials
- Lubricating oil, grease, or cooking oil
- Paint or paint thinner
- Strong chemicals
- Gasoline or diesel products
- Any non- biodegradable wipes or other non- biodegradable products
2) It is against the law (NC General Statutes) to plumb the items below into your system.
- Stormwater/downspout runoff
- Sump pump discharge
- Water softner backwash
- Air purification/dehumidifier discharge
- Condensation line discharge
- Outdoor pool/jacuzzi drainage
3) For accessibility purposes, and to avoid damaging the tank lid located on your property:
- Do not walk on, cover, or place objects on top of the lid
- Do not block the vent
- Keep plant growth and other landscaping at least 2-3 feet from the lid
- No permanent structures within 6 feet of the outside edges of the lid
- If any digging is planned anywhere on your property, contact NC ONE CALL (1-800-632-4949 or 811 from your cell) for location/verification of underground utilities
4) To avoid damaging the pump control panel, and more importantly, for your safety, do not open the door of the pump control panel for any reason. If an alarm sounds, it can be turned off by pressing the silence button (push button encased with rubber), located on the outside face, bottom right side of the pump control panel. The alarm light will remain on.
5) The pump control panel and the disconnect switch (on the 4x4 post) must be accessible at all times to allow a District technician to interrupt power to the E-One panel for the purpose of repairing the grinder system as necessary.
If an alarm sounds, you see an overflow, or you notice any out of the ordinary occurrences related to the operation of your wastewater system, contact Handy Sanitary District by calling (336)-859-2553. If you call after regular business hours, the phone message will direct you to our 24 hour on-call personnel.